Privacy Policy

1. Data We Collect

• Data you provide directly: the name, telephone number and message you share in the contact form.
• Data collected automatically: browsing and device information collected through cookies, only where you have given consent.
• Technical data strictly necessary for the website to function: your language preference and your cookie consent record.

We DO NOT collect payment details, identity numbers or medical records from our visitors. Please do not send us information of this kind through the website.

2. Why We Process Data

• To respond to your enquiry and schedule a preliminary consultation.
• To keep the website secure and functioning properly.
• Where you have given consent, to measure how the website is used and to carry out promotional activities.

3. Your Rights under the GDPR

If you are located in the European Union, you have the following rights under the GDPR: access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), objection (Art. 21) and withdrawal of the consent you have given (Art. 7(3)). You also have the right to lodge a complaint with the data protection authority in your country.

Health data is a special category of data under Article 9 of the GDPR (and Article 6 of the Turkish Data Protection Law, the KVKK) and is processed solely on the basis of YOUR EXPLICIT CONSENT.

4. Data Security

• Website traffic is encrypted with HTTPS.
• Access to the administration panel is password-protected, and passwords are stored only in an irreversible (hashed) form.
• EXIF data containing location (GPS) and device information is automatically stripped from uploaded images.
• Only authorised personnel can access the data, and all changes are logged.

5. Third-Party Services

We use the following services where you have given consent. If you do not give consent, these services are not loaded at all and no data belonging to you is sent:

• Google Tag Manager, Google Ads and Google Analytics — analytics and advertising.
• Meta (Facebook) Pixel — advertising measurement.
• Google Maps — the map on the contact page.

If you choose to contact us via WhatsApp, your message becomes subject to Meta's terms of service. This is a channel you use at your own discretion.

6. Children's Data

Our services are not directed at persons under the age of 18, and we do not knowingly collect personal data from children.

7. Contact

You may use the contact channels set out below for any questions about privacy and for requests relating to your rights.